Site Access for Getting Started

Before submitting an IT support ticket, we encourage you to try taking the following actions, as we find they usually resolve common issues related to site accessibility and logins:

For site accessibility (when the site isn’t loading or displaying content):

1. Try accessing the MyESU portal and/or Canvas portals on a different browser, device, and possibly even network.

2. Try clearing your browser history and caches.

For site login (when you are unable to successfully log in):

1. Ensure that you have completed your registration process by creating a new password.

2. Check that your email and password are typed correctly. The system is case sensitive.

3. Try requesting a password reset here:

Creation date: 3/14/2023 1:19 PM      Updated: 3/20/2023 8:34 AM